Easy Installments - What is it?
Easy Installments (Easy Monthly Installments or Easy Payment Plans) is a payment method provided by our partner banks where you can pay your noon purchase in installments if it is 500 AED or more & 1000 SAR or more. There are no interest charges for the entire installment period. Pay for orders on noon in super easy monthly installments, as long as you have a credit card from any of these banks:
|First Abu Dhabi Bank||SABB|
|Mashreq Bank||AlRajhi Bank (For specific cards only, please contact your bank)|
|Emirates NBD||Alawwal Bank|
|Abu Dhabi Commercial Bank (ADCB)||ANB Bank|
|RAKBANK (manual process)||ENBD KSA|
|Emirates Islamic Bank||Banque Saudi Fransi (manual process)|
How do I get started with an Easy Installments plan on my credit card?
There are two options:
1- Automated Process: You can choose the Easy Installments option directly from the checkout page if your card is eligible. To know more about the steps and rates check out the below link:
2- Manual Process: Call your bank, or sign in to online banking to check if you are eligible for an Easy Installments plan.
What information do I need to provide to the bank to start a plan?
Merchant name: noon.com
Date of Order: The date you placed your order on noon
Order Amount: The total value of your order
Order ID: You can find this under My Orders
Tenure of the plan required: 3/6 months
Can I use prepaid cards & cash on delivery to get the installment scheme?
No, sorry! Easy Installments can only be used on eligible credit cards which are supported by our partner banks.
Can I use installments on my card on delivery payment?
It's available only in UAE, soon will be in KSA
What are the costs?
Easy Installments is a 0% plan which means that as a customer you will not pay any interest. However, banks do charge a nominal processing fee, so it's best to check with your bank first.
What if I return the item? Will I get a full refund?
Yes. Once your return has been accepted by our customer care team, a full refund will be made to customer noon credits at first then you can request to transfer it to the same card. But don't forget to check with your bank about any payments made directly to them as they may have their own terms. (Terms & Conditions apply)
Are there penalties if I don't pay my bank installments on time?
Your bank may charge you a penalty, interest fee or both when you fail to clear outstanding installments. Make sure you stick to payment deadlines and find out about charges from your bank in advance.
How long will it take the bank to process my request?
It may take 3-5 business days for any changes to show up on your credit card statement.
What are the tenure options and the processing fees available for an installment plan on my credit card?
Check the below links to know more about the tenures and fees related to your bank:
How will I know if my purchase transaction has been transferred to an installment plan?
After completing a purchase you will receive a confirmation email from noon that confirms your order using Easy Installments. Also, you will be able to see it in your monthly bill. Always contact your bank for more details.
Can I apply for more than one installment plan at the same time?
Yes, you can have multiple numbers of transactions on 0% installments.
Can I use installments on promotion and offer items?
Yes, you can
Can I use Discount Coupons along with noon easy installments?
Yes, you can
*Any other additional information as may be needed for verification.
Below are Customer Care contact numbers:
Emirates NBD – 600 54 0000
ADCB – 600 50 2030
Rakbank - 04 2130000
Emirates Islamic bank - 600 599 995
Mawarid Finance- 04 304 0800
Standard Chartered- 600 522288
First Abu Dhabi Bank(FAB)- 600 525500
Samba bank- 800 55000
Al Rajhi - 00 966 11 460 3333
ENBD KSA -800 754 7777
NAJM- 600 57 NAJM (6256)
For Additional FAQs from your bank refer to the links below: