Multiple shipments occur when the items you’ve ordered are delivered as separate packages on different days.
What's the deal with multiple shipments?
When you order consists of items from different sellers, we would be delivering them as separate shipments on different dates, depending on the seller.
As our sellers are based at different locations, sometimes we're unable to collect all the ordered items from every seller on the same day. Therefore, we deliver these items separately as and when we collect them from the sellers.
Don't worry! All your items will be delivered, safely!
How do I know the estimated time of delivery of each item?
You can find the estimated time of delivery of the item on the product page itself.
It suggests favourable timings to place the order so you can expect its delivery at a suitable date.
Where can I find the estimated time of delivery?
Can't find it? It's under the 'Delivery' section, right below the 'ADD TO CART' button on the page.
Will I be charged with shipping and COD fees on every shipment?
Not at all! You'll be charged with shipping and COD fees when you order and not on the shipment of each item of the order.
Have more questions? You can get in touch with our customer service team:
80038888 in UAE between 9:00 am to 11:00 pm,
8001160210 in KSA between 8:00 am to 10:00 pm,
16358 in Egypt between 8:00 am to 12:00 am.
What are you waiting for?
Yalla, let's shop!