Ahlan! How can we help?
Say hello to your online supermarket...
- How can I make an order on "noon Grocery" for the first time?
- Which areas do you deliver to?
- Is there a minimum order for delivery service?
- How do I get a receipt for my purchase?
- Can I place my order from another city?
- How do I redeem my promo code?
- Can I return an item which says HASSLE FREE RETURNS?
- I have an issue with a delivered product. What should I do?
- How can I make changes to my order after I have placed it?
- When & how can I cancel my order?
- What if the delivered product is incorrect or damaged?
- What happens if a product I ordered is out of stock?
Return and Refund
- How can I raise a return request?
- What Items are eligible for return?
- How long would it take for return pick-up?
- Where can I track my return requests?
- How can I raise a refund claim?
- How long would it take to get my refund?
- Can I change the email Address on my account?
- Do I have to create an account before I shop?
- Where can I find my order details?
- How do I change my password?
- Can I have multiple accounts with the same mobile number and email id?
- Can I add more than one delivery address to my account?
Shipping & Delivery
- What is Good Morning Mode?
- What if I don’t receive my order in the expected delivery time?
- What are the delivery timings?
- How do I know the estimated time of delivery of each item?
- What days of the week do you deliver?
- Will I receive an SMS when my item is OFD?