Ahlan! How can we help?
noon VIP Loyalty Program
articles
We’re giving you the freedom to explore a world of personalized benefits, discover exclusive offers and shop with incredible perks. Wherever you want, whenever you want.
Membership
- What is noon VIP and what benefits will I get from my subscription?
- How can I become a member of noon VIP?
- What purchases are eligible for earning a noon VIP membership?
- What is the validity of my membership?
- Are there any noon VIP membership terms & conditions?
- Can my membership be terminated?
Cashback
- How can I earn cashback?
- What is the validity of my cashback credit?
- Where can I see my cashback balance?
- What can I use my cashback on?
- Can I transfer my cashback to another noon account?
- Can I use my cashback balance to place an order with EMI (Easy Monthly Installments)?
Free delivery
- Is next-day delivery available across KSA?
- How can I check if my order is eligible for free shipping and free next-day delivery in KSA?
- Will my express items be delivered the next day during the Yellow Friday Sale?
- Can I get free next-day delivery on all my orders?
- Is next-day delivery available across UAE?
- I have trouble using next-day delivery on my order. What should I do?
Lifestyle offers (applicable for UAE users only)
- How can I redeem a voucher?
- Can I earn discounts on stores and outlets?
- Can I use more than one offer at the same time?
- Is there a minimum amount to spend to use an “x% off the total bill” offer?
- Is there a minimum amount to spend to use a "buy 1 get 1 free" offer?
- If the store is "take-away only" and the offer is only on "dine-in", can I still use the offer?