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noon VIP Loyalty Program
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We’re giving you the freedom to explore a world of personalized benefits, discover exclusive offers and shop with incredible perks. Wherever you want, whenever you want.
Membership
Cashback
- What is the validity of my cashback credit?
- Where can I see my cashback balance?
- What can I use my cashback on?
- Can I transfer my cashback to another noon account?
- Can I use my cashback balance to place an order with EMI (Easy Monthly Installments)?
- Can I use cashback on cash on delivery orders?
Free delivery
- What are the same-day delivery benefits for VIPs?
- Is next-day delivery available across KSA?
- How can I check if my order is eligible for free shipping and free next-day delivery in KSA?
- Will my express items be delivered the next day during the Yellow Friday Sale?
- Can I get free next-day delivery on all my orders?
- Is next-day delivery available across UAE?
Lifestyle Offers
- How can I redeem a voucher?
- Can I earn discounts on stores and outlets?
- Can I use more than one offer at the same time?
- Is there a minimum amount to spend to use an “x% off the total bill” offer?
- Is there a minimum amount to spend to use a "buy 1 get 1 free" offer?
- If the store is "take-away only" and the offer is only on "dine-in", can I still use the offer?
Customer support
Returns and refunds
noon pay
Mashreq Bank noon VIP Credit Card
- What is the noon VIP credit card?
- What are the key benefits of the Mashreq noon VIP Credit Card?
- How is cashback credited?
- How can I apply for Mashreq noon VIP Credit Card?
- How do you save over AED 3,500 in a year on your Mashreq noon VIP credit card?
- I would like to apply for Mashreq noon VIP Credit Card. Will I become a noon VIP member?
Mashreq noon VIP Savings Account
- What is the Mashreq noon VIP Savings Account?
- What are the key benefits of the Mashreq noon VIP Savings account?
- How is cashback credited?
- How can I apply for Mashreq noon VIP Savings Account?
- How do you save AED 1,500 in a year on your Mashreq noon VIP Savings Account & Debit Card?
- Will I become a noon VIP member?