Yes. Eligible items can be returned within 15 days of delivery receipt. Exchanges are not directly offered, return and repurchase as needed. Eligibility depends on the category.
Return Process
- Go to the Online Returns Center in your account.
- Select the item and the reason.
- Pack securely (original packaging/tags preferred).
- Use the provided return label for drop-off with the courier.
Timelines
Item reaches fulfillment center: Up to 7 days (may vary for international returns).
Processing and inspection: Up to 2 business days after receipt.
Refund to payment method: 5–14 business days (depending on your bank/provider).
What if my order has an issue (damaged/missing)?
For full details, including category eligibility and country-specific rules, visit: