Easy Installments - everything you need to know
Easy Installments - What is it?
Easy Installments (Easy Monthly Installments or Easy Payment Plans) is a payment method provided by our partner banks where you can pay your noon purchase in installments if it is 500 AED or more & 1000 SAR or more. There are no interest charges for the entire installment period. Pay for orders on noon in super easy monthly installments, as long as you have a credit card from any of these banks:
| UAE Banks |
|
KSA Banks |
| First Abu Dhabi Bank | SABB
(not more than 95% of the maximum available limit)
|
|
| Mashreq Bank | AlRajhi Bank (For specific cards only, please contact your bank) | |
| Emirates NBD | Bank AlJazira | |
| Abu Dhabi Commercial Bank (ADCB) | ENBD KSA | |
| RAKBANK (manual process) | Banque Saudi Fransi (manual process) | |
| Emirates Islamic Bank | The Saudi Investment Bank (manual process) | |
| Mawarid Finance (For specific cards only, please contact your bank) | Arab National Bank | |
| Standard Chartered | ||
| Samba Bank | ||
| Commercial Bank of Dubai (CBD) | ||
| Aafaq Islamic Finance (manual process) |
How do I get started with an Easy Installments plan on my credit card?
There are two options:
1- Automated Process: You can choose the Easy Installments option directly from the checkout page if your card is eligible. To know more about the steps and rates check out the below link:
UAE: https://www.noon.com/uae-en/emi
KSA: https://www.noon.com/saudi-en/emi
2- Manual Process: Call your bank, or sign in to online banking to check if you are eligible for an Easy Installments plan.
What information do I need to provide to the bank to start a plan?
Merchant name: noon.com
Date of Order: The date you placed your order on noon
Order Amount: The total value of your order
Order ID: You can find this under My Orders
Tenure of the plan required: 3/6 months (3/6/12 months for The Saudi Investment Bank)
Can I use prepaid cards & cash on delivery to get the installment scheme?
No, sorry! Easy Installments can only be used on eligible credit cards which are supported by our partner banks.
Can I use installments on my card on delivery payment?
It's available only in UAE, soon will be in KSA
What are the costs?
Easy Installments is a 0% plan which means that as a customer you will not pay any interest. However, banks do charge a nominal processing fee, so it's best to check with your bank first.
What if I return the item? Will I get a full refund?
Yes. Once your return has been accepted by our customer care team, a full refund will be made either to your card or noon credits. Installments will still be paid normally to the bank. Don't forget to check with your bank about any payments made directly to them as they may have their own terms. (Terms & Conditions apply)
Are there penalties if I don't pay my bank installments on time?
Your bank may charge you a penalty, interest fee or both when you fail to clear outstanding installments. Make sure you stick to payment deadlines and find out about charges from your bank in advance.
How long will it take the bank to process my request?
It may take 3-5 business days for any changes to show up on your credit card statement.
What are the tenure options and the processing fees available for an installment plan on my credit card?
Check the below links to know more about the tenures and fees related to your bank:
UAE: https://www.noon.com/uae-en/emi
KSA: https://www.noon.com/saudi-en/emi
How will I know if my purchase transaction has been transferred to an installment plan?
After completing a purchase you will receive a confirmation email from noon that confirms your order using Easy Installments. Also, you will be able to see it in your monthly bill. Always contact your bank for more details.
Can I apply for more than one installment plan at the same time?
Yes, you can have multiple numbers of transactions on 0% installments.
Can I use installments on promotion and offer items?
Yes, you can
Can I use Discount Coupons along with noon easy installments?
Yes, you can
Below are Customer Care contact numbers:
Emirates NBD – 600 54 0000
Mashreq–044244449
ADCB – 600 50 2030
Rakbank - 04 2130000
Emirates Islamic bank - 600 599 995
Mawarid Finance- 04 304 0800
Standard Chartered- 600 522288
First Abu Dhabi Bank (FAB)- 600 525500
Samba bank- 800 55000
Commercial Bank of Dubai (CBD)- 600 575 556
Aafaq Islamic Finance- 600 502006, +971 4 3306444
SABB-8001248888
Al Rajhi - 00 966 11 460 3333
Riyadbank- 920002470
Bank AlJazira- 920006666
ENBD KSA- 800 754 7777
NAJM- 600 57 NAJM (6256)
Banque Saudi Fransi- 8001242121
The Saudi Investment Bank- 8001248000, 00966114183100 (Outside Saudi)
Arab National Bank- 920005555
For Additional FAQs from your bank refer to the links below:
Shukran,
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