How can I check the status of my trade-in request?

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• How do I check if trade-in is available at my location?

  Trade-in is available in UAE (Dubai, Abu Dhabi & Sharjah) and KSA (Riyadh & Jeddah). If trade-in is available for your location you will see the option on the product page

• What is Trade-in?

  noon Trade-in is a program that allows you to trade-in eligible devices & receive noon Credits that can be used for new purchases or transferred to your bank account.

• I want to buy a new phone but don't see the trade-in option. Why?

  Trade-in is available for selected mobile brands and cities.

• Are the valuations and conditions shown for my trade-in device fixed?

  North Ladder's representative will evaluate your device to give you the final valuation and condition for your trade-in device.

• I have other items in my cart but can only see the mobile I want to purchase with trade-in?

  Your other items can be found in the main cart; the trade-in cart can only process the mobile you want to purchase with trade-in.