How does Noon handle refunds after Returning the item?

How does Noon handle refunds after Returning the item?

After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows:

 

The refund source table is given below

Payment MethodRefund Source 
Credit Card/Debit CardCredit Card/Debit Card
Tabby or TamaraTabby or Tamara
Cash on DeliveryNoon Wallet/Bank Account
Noon credits/Gift Cards
Noon Wallet

Note: Once the refund is issued, we are unable to change the refund method.

 

If your refund status is not showing as “Approved/Declined” in My Account, and the processing time for your payment method has passed, you can contact us for further assistance.

If your refund status shows as “Approved” in My Account, and the standard time frame as mentioned above has passed and you have still not received the refund, please contact your bank for more information.


    • Related Articles

    • What is the noon refund process?

      You can view our complete return policies here. noon has a customer-friendly refund policy: a) Defective/Damaged Item: If you receive a damaged or defective item, return it in the original condition with the box/packaging intact. Once received, we'll ...
    • How do I return an item(s)?

      At noon, you can return purchased items within 15 days of delivery. Step 1: Log in to your noon account and go to "Returns". Step 2: Click on "Create a New Return" and Select the item(s) you want to return and provide a reason for the return. Step 3: ...
    • What is noon's return policy?

      Products can be returned within 15 days of receipt if eligible, Products that are eligible for return have the - “Enjoy hassle-free returns with this offer” tag under offer details. Returns require notification before acceptance. Refunds may take 5 - ...
    • Can I return renewed by noon items?

      The return period for all categories is 15 days. The return period for home appliances and toys is 7 days. Click here for more information on returning an item.
    • I paid with my debit/credit card, but got refunded in noon credits. Can I transfer my refund to the card I paid with?

      If your order is cancelled before shipping, the refund will be automatically transferred to your card and will reflect within 5-7 business days, depending on your bank's policy. If the item was shipped, the refund will be automatically transferred ...