I got a message from North Ladder to schedule the pickup. Who are they?
North Ladder is noon’s official partner for the Trade-in program. The Trade-In Program is offered by North Ladder and administered by noon.
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Can I change my pick-up address?
Yes , any changes can be communicated to the North Ladder team when scheduling the pickup.
How does it work?
Currently, the trade-in option is available only for selected mobile brands. After selecting the device you wish to buy, you are required to select the device you would like to trade-in to get your estimated trade-in value. You can keep your trade-in ...
Are the valuations and conditions shown for my trade-in device fixed?
North Ladder's representative will evaluate your device to give you the final valuation and condition for your trade-in device.
How are the condition and value of my device determined?
North Ladder's representatives use an app to verify the condition of your device, and their system automatically confirms its value based on that information.
Can you offer more for my device?
North Ladder is solely responsible for evaluating the device for its condition. Once a condition is identified, the system automatically generates a value that cannot be modified.