I haven't received the order confirmation email yet. Can you re-send it to me?
Re-sending the order confirmation email is not an active function at the moment.
Please follow the below steps to check if you got your confirmation email:
- Make sure you check your inbox for the email registered against your order.
- Check your Junk or Spam folders.
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How do I know when my order is confirmed?
In rare instances, we may need to call you to re-verify your order details and confirm your purchase. You can check if this applies to you in the Orders tab immediately after placing your order. After our team reviews your order, we'll send you an ...
Where is my order?
Tracking your order is easy: Order: We recommend accessing the Orders tab in the “My Account” section for delivery dates, specific tracking statuses, and important details for each item. For comprehensive tracking information and the ability to ...
Can I add more items to my order and still receive it at the same time?
Once the order is placed you can’t add additional items to it but you can start a new order.
How can I cancel my order?
You can cancel any order, item or delivery on the “Tracking details” page by tapping/clicking on the relevant items in the Orders tab. Before your item is packed If your delivery status is “Processing” or “Confirmed”, you can use the “Cancel items” ...
Noon Lockers FAQs
What is noon collect? noon collect is an exclusive service for noon shipments, offering you the option to collect your items from convenient locker locations. Lockers are secure storage units that allow self-collection using a unique pin or code. How ...