We run different promotions throughout the year across selected products and categories. Each promotion comes with its own terms and conditions, which will always be clearly displayed on the relevant product or campaign page.
What types of promotions can I expect?
Our offers may include (but are not limited to):
The exact structure of each promotion will vary based on the campaign.
How do I know if a product is eligible?
Eligible items will be clearly marked on the product page or promotion landing page.
Some promotions require a coupon code; others will apply automatically at checkout.
Limits, usage caps, and exclusions will be displayed directly within the offer details.
Can I combine promotions or coupon codes?
Generally, no.
Most promotions cannot be used together or stacked with other offers, discount codes, or coupons. If combining is allowed, the terms will explicitly say so.
What happens if I return an item purchased under a promotion?
You will receive a partial refund, since promotional discounts are nonrefundable.
If the promotion required buying multiple items (e.g., Buy X Get Y Free), your refund will reflect the adjusted value after the promotional discount.
Items marked as non-returnable are not eligible for refunds or exchanges.
Noon reserves the right to cancel orders that do not meet the promotion criteria.
How many times can I use a promotion?
Usage limits vary by campaign.
Some promotions can be used once per customer; others may allow multiple uses. The limit will always be visible in the offer terms.
Who can I contact if something doesn’t look right?
If you need help with a promotion or have questions about your order:
Contact our team will assist you.
Always refer to the eligibility terms shown at checkout for the most accurate information.