What are your delivery charges?

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• How does same-day delivery and next-day delivery work?

  For certain express items, you can request that they be delivered on the same day or the next day if that was not their original delivery estimate. Please note that it is not available for all express items. You'll see a banner on the product's ...

• Delivery Fees for KSA and UAE

  Here are the fees for KSA and UAE: Fees Type KSA UAE Same Day Delivery Between 18 - 25 Between 14 - 19 Next Day Delivery Between 14 - 19 Between 11 - 15 Small Orders 13 11 Cash on Delivery 19 13 Bulk 31 31 Note: The shipping fees vary based on the ...

• Where is my order?

  Tracking your order is easy: Order: We recommend accessing the Orders tab in the “My Account” section for delivery dates, specific tracking statuses, and important details for each item. For comprehensive tracking information and the ability to ...

• How can I cancel my order?

  You can cancel any order, item or delivery on the “Tracking details” page by tapping/clicking on the relevant items in the Orders tab. Before your item is packed If your delivery status is “Processing” or “Confirmed”, you can use the “Cancel items” ...

• Everything you need to know about multiple shipments

  Multiple shipments happen when items from your order are delivered separately on different days. Why multiple shipments? If your order includes items from different sellers, we'll deliver them separately depending on each seller's location. Since our ...