What is noon's return policy?

What is noon's return policy?

Products can be returned within 15 days of receipt if eligible, Products that are eligible for return have the - “Enjoy hassle-free returns with this offer” tag under offer details.
Returns require notification before acceptance.
Refunds may take 5 - 7 business days after processing.

Eligibility Criteria by Category:

Electronics and Mobiles: Original packaging required, no signs of use.
Beauty and Health: Certain products ineligible; unused items only.
Fashion: Unused, unworn, with intact tags and packaging.
Home & Kitchen: Furniture and large appliances not eligible.
Sports & Outdoors: Unused, original packaging required.
Toys & Games: Some items non-returnable; unused items only.
Baby Products: Hygiene and feeding items non-returnable.
Grocery: Non-returnable.
Automotive: Original packaging required, unused items only.
Tools & Home Improvement: Original packaging required, unused items only.
Books: Unused, undamaged, and in original condition.
Pet Supplies: Unused, original packaging required.
Stationery & Office Supplies: Original packaging required, unused items only.
General Conditions:

Noon reserves the right to reject returns not meeting guidelines.
Customers may not receive a refund if the product is ineligible.
Failed delivery attempts may result in liquidation if not claimed within 3 days
    • Related Articles

    • How do I return an item(s)?

      At noon, you can return purchased items within 15 days of delivery. Step 1: Log in to your noon account and go to "Returns". Step 2: Click on "Create a New Return" and Select the item(s) you want to return and provide a reason for the return. Step 3: ...
    • What is the noon refund process?

      You can view our complete return policies here. noon has a customer-friendly refund policy: a) Defective/Damaged Item: If you receive a damaged or defective item, return it in the original condition with the box/packaging intact. Once received, we'll ...
    • Pop-up stores: returns policy

      noon pop-up stores are appearing around the country. If you visited one and purchased an item, you may have some post-purchase questions. Can I return my item and get a refund? Products are accepted for a refund in case of a manufacturing defect. You ...
    • I paid with my debit/credit card, but got refunded in noon credits. Can I transfer my refund to the card I paid with?

      If your order is cancelled before shipping, the refund will be automatically transferred to your card and will reflect within 5-7 business days, depending on your bank's policy. If the item was shipped, the refund will be automatically transferred ...
    • How does Noon handle refunds after Returning the item?

      After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows: The refund source table is given below Payment Method Refund Source Credit Card/Debit ...