Shipping & Delivery
Delivery Options and Charges
Delivery fees depend on your city, delivery options, and order time. Available delivery options: Same Day Delivery Next Day Delivery Cash on delivery Bulky Items Delivery The fee for the above services will be shown on the checkout page before you ...
How do I check my order confirmation?
Go to Orders: Open the "Orders" tab under "Account" to see the status of your order. Check for confirmation: Look for an email confirmation and/or app notification for each order. Rare verification: In some cases, our team may call to re-verify your ...
Where is my order?
You can easily track your order through the “Orders” tab in the “Account” section. It provides your delivery dates, tracking statuses, and item details. Multiple shipments: If your order includes several items, they may arrive separately with ...
noon Collect – Self-Pickup Service
Overview noon Collect allows you to pick up your orders from secure locker locations. Each shipment comes with a unique PIN or QR code to unlock your package. Using noon Collect During checkout, select Add a New Address and choose a nearby noon ...
Multiple Shipments – What You Need to Know
Sometimes, items in your order arrive in separate shipments. This usually happens when they come from different sellers or locations. Each shipment has its own tracking details and delivery timeline. Reasons for multiple shipments: Items from ...
How to Cancel Your Order
You can cancel your order directly from the "Orders" under "Tracking Details" page in your noon account. Before Your Order Is Packed: You can cancel one or multiple items before packing begins: Visit the Tracking Details page for your order. Click ...
noon express, Same-day & Next-day Delivery.
noon express: noon express items are stocked, packed, and shipped directly by noon. This ensures faster and more reliable delivery. You can spot these items easily by looking for the noon express label on the product page. Same-day & Next-day ...
Can I add more items to my order and get them delivered together?
No, once an order is placed, you can’t add more items to it. You’ll need to create a new order, and delivery times may vary based on product availability and shipping method.
Item/s is missing from the order. What should I do?
If item/s are missing from your order, please contact noon customer support through the Contact Us page.
Why can’t I see the order details in "Orders"?
Make sure you’re logged in with the same account used to place the order. To log in, click on ‘Sign In/Sign Up’ at the top right of the page and enter your registered email or phone number. If your orders still don’t appear, please [contact our ...
Popular Articles
Get in touch
Go to "Account" and click "Need Help?", (Please ensure you are logged in) or write to us at care@noon.com.
About noon
noon is a secure, easy-to-use online marketplace offering millions of authentic products across electronics, fashion, beauty, home, baby, groceries, sports, books, and more. We focus on delivering a world-class shopping experience through fast ...
Managing Your Wishlist
The Wishlist feature helps you save and organize your favorite products for future purchases. You can create multiple wishlists based on your interests, manage them easily, and choose to keep them private or share them publicly. Add Items to ...
Item/s is missing from the order. What should I do?
If item/s are missing from your order, please contact noon customer support through the Contact Us page.
Delivery options
When you shop at noon, you’ll find a variety of delivery services designed to suit your needs, whether you want contactless convenience, same-day speed, or standard deliveries. Each product page and checkout will show which options are available for ...