Tracking Your Transfer Status

New: Request submitted, waiting for your email confirmation.
Confirmed: You have confirmed the request via email, and processing has started.
Processing Credit: The amount has been deducted from your noon wallet.
Processing: The request is being processed by noon.
Processed: The transfer has been approved and sent to your bank.
Rejected: The request was declined (e.g., expired confirmation email, incorrect details, or bank rejection).

See how to transfer noon Wallet credits to your bank: {How to Transfer Credits}.

For frequently asked questions about transfers, check [FAQ on Transfers].

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How can I stay updated on my refund status?
To check the status of your refund, please visit My account for the latest update.
FAQs on bank Transfers
I didn’t confirm my request in time. What should I do? → You need to submit a new request, as the email link expires after one hour. I entered the wrong bank details. How can I fix this? → Cancel the request from the email you received and submit a ...
Transferring Your noon Credits to Your Bank Account
You can transfer refunded credits (from returns or warranty claims) from your noon Wallet to your bank account. However, gift vouchers and goodwill credits cannot be transferred. Transfer limits: Min: 50 AED/SAR Max: 3000 AED/SAR Frequency: Once ...
I paid with my debit/credit card, but got refunded in noon credits. Can I transfer my refund to the card I paid with?
If your order is cancelled before shipping, the refund will be automatically transferred to your card and will reflect within 3-5 business days, depending on your bank's policy. If the item was shipped, the refund will be automatically transferred ...
What happens when a payment is made using a credit or debit card?
Refunds will first appear in your Noon credits for 24 hours. If not utilized, an automatic transfer to your source account will occur within 7 business days, depending on your bank.

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