Payments
Can multiple payment methods be combined for the same order?
You can use the available wallet balance along with Cash on Delivery or Credit Card if your wallet amount does not match the entire order value.
What are the payment options you have got?
You have the following payment options for your noon orders: Credit / Debit Cards (Visa, MasterCard, and AMEX) Cash on Delivery Apple Pay: is available as a payment method for selected countries on our noon app only, provided you're using a supported ...
Are there any rules for Cash on Delivery?
Certainly, there are a few guidelines that govern Cash on Delivery orders: Certain items in the order may require payment through prepaid methods only (Credit & Debit cards, Buy Now Pay Later options, Wallets, etc.) Cash on Delivery isn't applicable ...
I used my debit/credit card for payment, but received the refund in noon credits. Can I transfer the refund back to my original payment card?
Certainly! Just contact our friendly customer service team and submit your request. For orders cancelled before shipping, the refund will automatically be processed to your card, reflecting within 5-7 business days based on your bank's policy. As for ...
Easy Installments - everything you need to know
Easy Installments - What is it? Easy Installments (Easy Monthly Installments or Easy Payment Plans) is a payment method provided by our partner banks where you can pay your noon purchase in installments if it is 500 AED or more & 1000 SAR or more. ...
What should I do if my payment is on hold?
For security purposes, we need a scanned copy of any government-issued ID to be sent to payments@noon.com e.g. UAE Emirates ID, Saudi National ID, Egyptian national ID
What is Payment On Hold?
Sometime we need to put your payment on hold. This means that even if your payment goes through on your end, we might hold it on our system temporarily for security reasons until we're sure it's all good.
How does my wallet get credited?
Your noon wallet gets money added to it through refunds or by redeeming gift cards and vouchers.
What is the wallet?
noon wallet is an electronic wallet associated with your noon account that allows you to make online purchases with credit we may have refunded you. You can use the available wallet balance along with cash on delivery or credit card if your wallet ...
Why has my payment card been blocked?
There could be several reasons for this. It’s best if you contact your issuing bank to check the status and resolve such issues. We unfortunately would not have any control over this.
Why is my payment denied?
There can be several reasons for a card payment to be denied. For debit cards, the reason is almost always due to insufficient funds. For failed credit card payments, it might be due to outstanding payments or insufficient credit. Kindly contact your ...
Can I split my payment between wallet and Credit Card/Cash on Delivery?
Yes. You can use the available credit in your wallet along with cash on delivery or credit card if your wallet amount does not match the entire order value. Please note that cash on delivery payments can be made on orders less than AED 6,500.00 in ...
Is it safe to save payment card details in my noon account?
We don't store your credit or debit card information, and neither does anyone else. You can remove your card details from your noon profile whenever you want. We save your card details in your noon profile just to make it easier for you to pay for ...
How can I add or delete my card info from the noon account?
Adding a new payment card: During checkout, any card you choose to pay with will automatically be saved against your account. You can then use the same card(s) for future orders. Deleting a payment card: Login to your noon profile. Under your ...
How does Cash on Delivery work?
If you prefer not to make an online payment, you can opt to pay in cash upon receiving your order. Carrier charges (AED 12 for UAE, SAR 18 for KSA, and EGP 10 for Egypt) will be added to the total. The amount indicated during checkout is the exact ...