Refund
What happens when a payment is made using a credit or debit card?
Refunds will first appear in your Noon credits for 24 hours. If not utilized, an automatic transfer to your source account will occur within 7 business days, depending on your bank.
I paid with my debit/credit card, but got refunded in noon credits. Can I transfer my refund to the card I paid with?
If your order is cancelled before shipping, the refund will be automatically transferred to your card and will reflect within 3-5 business days, depending on your bank's policy. If the item was shipped, the refund will be automatically transferred ...
What is the noon refund process?
You can view our complete return policies here noon has a customer-friendly refund policy: a) Defective/Damaged Item: If you receive a damaged or defective item, return it in the original condition with the box/packaging intact. Once received, we'll ...
Refund
We offer you the following refund methods, as shown in the table below: Payment methods Refund method Refund timeline Debit card/Credit card Will be transferred to the source. 3 to 5 working days Tabby & Tamara Will be transferred directly to the ...
Can I get a refund for the item through any other mode if I have paid using the 'Credit Card EMI' payment option?
No, the refund for an order placed using the 'Credit Card EMI' payment mode can only be done to the credit card from which the payment was made.
How can I stay updated on my refund status?
To check the status of your refund, please visit My account for the latest update.
Why have I only received a part of the refund amount?
Refunds are processed item wise and you may see a part of the amount refunded while the remaining refund amount is still being processed. Also, the shipping fee and COD fee are non-refundable once the item is delivered to you.
When will I receive my refund?
Payment methods Refund source Refund timeline Debit/Credit card* Debit/Credit card * 3 to 5 working days Cash on delivery noon credits Same day Tabby/Tamara Tabby/ Tamara Same day * Debit/Credit card refunds: Amount will go to noon credits for 24-48 ...
Will I get a complete refund if the item is returned if I have paid for the order using the 'Credit Card EMI' payment option?
Yes, you will get a complete refund to the extent of the EMIs paid (if any) in case the order is returned. However, banks may charge some refund or pre-closure charges. Please check with your respective bank for their policy for cancellations, ...
How does Noon handle refunds after Returning the item?
After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows: The refund source table is given below Payment Method Refund Source Credit Card/Debit ...
What If I return my new phone? Will you take the refund from me?
We are happy to accept your return as long as the item is returned unopened and in line with noon’s return policy.
Why have I only received a part of the refund amount?
Refunds are processed item wise and you may see a part of the amount refunded while the remaining refund amount is still being processed. Also, the shipping fee and COD fee are non-refundable once the item is delivered to you.
Can I get a refund for the item through any other mode if I have paid using the 'Credit Card EMI' payment option?
No, the refund for an order placed using the 'Credit Card EMI' payment mode can only be done to the credit card from which the payment was made.
What if I paid with cash?
Cash payments will be credited to your Noon Credits. If the amount exceeds SAR/AED 50, it can be transferred to your bank account.